AA-090 • Customer Services
We aim to keep everyone happy, so if you have a problem with a product from us, then please get in touch and we'll do all we can to help!
OK.... If you need to contact Justin please see the Contact Justin page. For anything else, please see below!
The first place to get help with purchasing products or order issues is to contact The Jedi, an all round Kiwi legend, awesome snooker player. Jedi films and edits all the stuff that goes to DVD and many of the early YouTube lessons and is my business partner in Chocolate Cake Productions (our production company that makes and sells the DVDs). He's a fine guitar player too so will be able to help you choose the right product for you!
• DVD Product Sales & Delivery • Download Files • Advice on product purchases • Returns and Refunds •
Jedi is around to help Monday to Friday. But please allow 24 hours for a response in case he's busy!
Customer Services Phone: UK 10:00 to 17:00
07504 380 415
Please use for product enquiries only.
Address for returns:
Chocolate Cake Productions
24-26 Arcadia Avenue
London, N3 2JU
Jed 'The Jedi' Wardley
YOU can also get advice from other users of the web site using the forum - maybe you are not sure about the best way to use a product or want help checking your answers with other guitar players (yes Jedi does play guitar too!!). But the forum is a good place to get support as well!
There are forum topics for every product we have, so you can pop by there too and see if there are any tips and tricks that might interest you!
If you are having problems logging in or something else is freaking you out on the forum, please contact the moderators. BIG THANKS to them for helping me out with this :) They deserve your thanks for keeping the forum in shape and helping me out big time. I really appreciate it guys :)
If you want to help out with translations or have a question about them, see this translate page first, and then contact the email address below: